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Privacy Policy

Hancocks Jewellers

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.


We may collect, store and use the following kinds of personal data:

  • (a) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);
  • (b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
  • (c) Information that you provide to us for the purpose of registering with us;
  • (d) Information that you provide to us for the purpose of subscribing to our website services, email notifications and newsletters;
  • (e) Any other information that you choose to send to us;


Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

  • (a) Administer the website;
  • (b) Improve your browsing experience by personalizing the website;
  • (c) Enable your use of the services available on the website;
  • (d) Send to you goods purchased via the website, and supply to you services purchased via the website;
  • (e) Send statements and invoices to you, and collect payments from you;
  • (f) Send you general (non-marketing) commercial communications;
  • (g) Send you email notifications which you have specifically requested;


We may disclose information about you to any of our employees insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

  • (a) To the extent that we are required to do so by law;
  • (b) In connection with any legal proceedings or prospective legal proceedings;
  • (c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
  • (d) To the purchaser or prospective purchaser of any business or asset which we are contemplating selling.

Except as provided in this privacy policy, we will not provide your information to third parties.


We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure password and firewall protected servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password.

We do not store credit card details of any online purchases nor do we share customer details with any 3rd parties.


We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.


You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).

You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)


The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.


Please let us know if the personal information which we hold about you needs to be corrected or updated.


If you have any questions about this privacy policy or our treatment of your personal data, please call us on 0161 834 4515 or alternatively you can write to us by email to or by post to HANCOCKS FINE JEWELLERY, 29 king street, Manchester, M2 6AF.


The data controller responsible for our website is Fresh Digital Agency.