Hancocks Jewellers

What to Ask When Dealing with a Luxury Jeweller

When it comes to luxury jewellery, it’s important to do your research and ask the right questions. After all, you want to be sure that you’re getting quality jewellery that will last a lifetime. Here are some things to keep in mind when dealing with a luxury jeweller.

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The jeweller’s reputation is incredibly important. You should make sure to check online reviews and see what other customers think about their experience before you buy anything!

How knowledgeable are the staff? They should be able to answer any questions you may have about the jewellery, and they should provide you with extra information about the piece in question.

What is the quality of the jewellery like? It is vital to inspect the jewellery closely before making a purchase, ensuring it is of a good standard of craftsmanship and condition.

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What is the return policy? In case you’re not satisfied with your online purchase, you should be able to return the item for a full refund. However, if your item was bought in our shop, you can only expect a full refund if the item is faulty. Many jewellers will also offer an exchange or credit note if you wish to change your mind.

Make sure that you ask about any certificates and valuations that come with the jewellery you are purchasing.

How long has the jeweller been in business? A longer history usually means more experience and expertise and can be an indication of how trustworthy the establishment is.

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Keep these things in mind when dealing with a luxury jeweller and you’ll be sure to get the best service possible. The jeweller should also have information on who designed the piece and how it has been produced. This is more important in rarer pieces and more expensive collections.

Finally, you’ll need to know about the aftercare service you will receive, such as can I have the jewellery cleaned and serviced? This may save you some money in the future as many jewellers offer a free or discounted service with each purchase.

When you are shopping for luxury jewellery, it’s important to know what questions to ask your jeweller. By being informed and asking the right questions, you can be sure that you are getting quality pieces that will shine for a lifetime. Whether you are looking at engagement rings, wedding rings or one of our many other ranges, we hope this article has helped prepare you for your next purchase. If you have any other questions, don’t hesitate to reach out!

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