You can continue to shop online or by e-mail and we will endeavour to dispatch goods with in 7-10 days. All purchases made through our website will be dispatched by Royal Mail’s tracked special delivery.
For certain jewellery purchase it may be possible to arrange a couriered home delivery for orders within our local area. Please contact us directly to discuss this.
Please contact us by e-mail at [email protected] and we will be happy to assist you.
We will be unable to process returns during the current lockdown. If you are would like to return any on-line purchase, please only send back once the shop has re opened in the New Year.
You will have the right to return the item for a refund or exchange within 14 days of the store re-opening, as long as they are returned to Hancocks Jewellers in their original received condition.
If you should need any help with a purchase or need to contact us please e-mail on [email protected] and we will be happy to advise you.
