All the same safety measures to keep our colleagues and clients safe are in place ahead of reopening. With screens to all serving spaces, cleaning of all serving areas following every customer and all piece of jewellery we show will be cleaned thoroughly too. Social distancing will be practiced with a limit on the number of people admitted to the shop at any one time. Regular hand washing remains the key recommendation for staying safe during this pandemic and hand sanitiser dispensers will be available on every selling counter, for you to use during your visit.
We have now resumed our jewellery cleaning service to make sure your Hancocks pieces look their very best.
You are now able to return any item purchased on-line during the resent closure for a refund or exchange within 14 days of the store re-opening on 12th April, as long as they are returned to Hancocks Jewellers in their original received condition.